Privacy Policy

1. Introduction

VOSHUB ("we", "our", or "us") operates the website hub.vosws.com ("the Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, and optionally your phone number and country.
• Brand Generation Data: Business descriptions and preferences you submit for AI brand generation.
• Inquiry Data: Contact information and messages submitted through our inquiry and contact forms.
• Gallery Submissions: Content you choose to submit to the public gallery, including titles, descriptions, and media.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, and interactions with the Service.
• Device Information: Browser type, operating system, device type, and screen resolution.
• IP Address: Used for rate limiting, security, and approximate geographic location.
• Cookies: We use essential cookies for authentication session management and language preferences.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process your brand identity generations using AI
• Create and manage your user account
• Respond to inquiries and provide customer support
• Enforce rate limits and prevent abuse
• Improve and optimize the Service
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

• AI Processing: Business descriptions are sent to Google's Gemini AI models for brand generation. Google's data handling is governed by their own privacy policies.
• Firebase: We use Google Firebase for authentication, database, and hosting services.
• Public Gallery: If you submit content to the public gallery or make a brand identity public, that content is visible to all visitors.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.

5. Data Storage & Security

Your data is stored in Google Firebase's secure cloud infrastructure. We implement appropriate technical and organizational security measures, including:

• HTTPS encryption for all data in transit
• Firebase Authentication for secure account management
• Server-side token verification for all authenticated operations
• Rate limiting to prevent abuse

6. Cookies

We use the following cookies:

• __session: A lightweight session signal cookie used to indicate an active authentication session.
• language: Stores your preferred language (English or Arabic).
• theme: Stores your preferred color theme (light/dark).

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data.

To exercise any of these rights, please contact us through the contact form on our website.

8. Contact Us

If you have questions about this Privacy Policy, please contact us through the contact form on our website.